cobblemon-au.com

Privacy Policy

Cobblemon AU – Privacy Policy
Last updated: June 2026

1. Introduction

This Privacy Policy explains how Cobblemon AU ("we", "us", "our") collects, uses, and protects your personal information when you use our store and server. We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988.

2. Information We Collect

Through the store (CraftingStore):

  • Minecraft username and UUID
  • Email address (provided at checkout)
  • Payment information (processed by payment providers — we do not store card details)
  • Transaction history and purchased packages
  • IP address (collected by CraftingStore)

Through the Minecraft server:

  • Minecraft username and UUID
  • In-game activity and progress (playtime, rank, achievements)
  • IP address (collected by the server on connection)

3. How We Use Your Information

We use your information to:

  • Deliver purchased items and ranks to your account
  • Provide customer support
  • Prevent fraud, cheating, and policy violations
  • Communicate important server or store updates

We do not sell, trade, or share your personal information with third parties except as described in this policy.

4. Third-Party Services

We use the following third-party services which have their own privacy policies:

  • CraftingStore — our store platform, handles payment processing and stores transaction data. See CraftingStore's privacy policy at craftingstore.net.
  • Payment processors (PayPal, Stripe, etc.) — process payments directly. We do not have access to your full payment details.
  • Discord — our community platform. See Discord's privacy policy at discord.com/privacy.

5. Data Retention

We retain transaction records for as long as necessary to provide support and comply with legal obligations. In-game data is retained for the lifetime of the server or until you request deletion.

6. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal retention requirements)

To exercise these rights, contact us on Discord.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no online service can guarantee absolute security.

8. Children's Privacy

We do not knowingly collect personal information from children under 13. If you are under 13, please do not make purchases or provide personal information without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the store after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, contact us via Discord at discord.gg/cobblemon-au.